1. Your agreement with us
Whimsical is operated by Handrianto, based in Singapore (“we”, “us”). These terms apply to the Whimsical app and whimsicalapp.tech. By accepting these terms during parent setup or using the service, you agree to them. If you do not agree, do not use the app.
You must be an adult with the legal capacity to enter this agreement and, when setting up a child’s use, have authority as their parent or guardian. Children use the app under that adult’s responsibility; they are not asked to enter a separate agreement with us.
The app is licensed, not sold. The Apple Standard End User License Agreement applies to the app licence. Applicable Apple App Store terms also apply. These terms describe the Whimsical service and do not remove rights provided by those agreements or mandatory law.
2. Your role as a parent or guardian
You choose suitable profiles, approve and assign collections, set viewing controls, and supervise use. Keep your parent PIN secure and manage device access. Use a child’s nickname rather than their full legal name.
Whimsical’s age bands, editorial classifications, limits and reports are tools to help you make choices. They are not medical, educational, developmental or safety guarantees. Device-level controls and supervision remain important. Do not rely on viewing controls as a substitute for attending to your child.
Use the service lawfully. Do not bypass security controls, disrupt the service, scrape or misuse protected content, or attempt to obtain another person’s information. Whimsical does not authorize downloading, copying, proxying or redistributing YouTube streams.
3. YouTube and catalogue content
Whimsical uses YouTube API Services. By using Whimsical, you also agree to be bound by the YouTube Terms of Service. Google’s handling of information is explained in its Privacy Policy.
Videos belong to their respective owners and play using YouTube’s embedded player. Whimsical is not affiliated with or endorsed by YouTube or Google. Videos may contain advertisements; we do not promise ad-free playback or remove YouTube ads, branding or required controls.
We review catalogue content, but cannot guarantee every third-party player element or that a video will always remain suitable, available or unchanged. Content can become unavailable, region-restricted or removed. Catalogue access and parental approval do not transfer ownership of any video. If you have a concern, stop playback and contact support with the public video title or link, without child-identifying details.
4. Whimsical Free and Plus
The Free experience includes access to the curated catalogue subject to the app’s free profile and collection-assignment limits. Whimsical Plus offers additional parental-management features, such as multiple profiles, advanced controls and private iCloud sync. Plus is not a charge merely to watch YouTube videos and does not remove advertisements.
Available plans, features, price, currency and billing period are shown in the app and Apple’s purchase confirmation before you buy. Monthly and yearly subscriptions renew automatically unless cancelled before renewal under Apple’s applicable purchase terms. Apple charges your Apple Account; any trial or promotional terms are shown with the offer.
You can manage or cancel a subscription in Apple’s subscription settings. Deleting the app or household data does not cancel billing. Cancellation normally stops future renewals, with access continuing through the paid period subject to Apple’s rules. Refund requests are handled through Apple’s refund service and applicable law; these terms do not exclude statutory refund rights.
Use Restore Purchases with the Apple Account that owns the purchase. RevenueCat assists with subscription verification, as explained in our Privacy Policy. When Plus access ends, free-tier limits apply; saved household data is not deleted merely because of a downgrade. Some features, including private sync, require an active entitlement and appropriate Apple services.
5. Household information, diagnostics, and deletion
Our Privacy Policy explains local storage, private iCloud, third-party services and your choices. You do not create a household account on Whimsical’s catalogue backend. Keep control of your device and Apple Account, and review your backup settings.
Parent Mode provides controls to clear history, delete profiles and reset household data. Cloud cleanup can require connectivity and access to the correct Apple Account. See Support & Data Deletion. Deleting household data does not change App Store purchase ownership or independently held third-party records.
App versions with crash reporting enabled use Google Firebase Crashlytics automatically to help us identify and fix failures. This includes technical crash reports and app-session information, including sessions without a crash. Our crash-reporting privacy disclosure explains when reporting starts, the information Firebase receives, saved reports awaiting upload, retention, and privacy requests. Reporting is automatic in those versions, without a separate in-app reporting switch. The app shows whether new reporting is active for the current session.
Clearing household data does not delete technical reports already sent to Firebase or stop an already-running reporting session. Reports saved earlier may still be uploaded later. These technical records are separate from your private household records and from Whimsical’s catalogue backend.
6. Availability, intellectual property, and your rights
We may maintain, update or change the app and catalogue, and may restrict misuse to protect the service. YouTube, Apple, iCloud, network access and other services can affect availability. Cached catalogue information is not an offline copy of a video. We do not guarantee uninterrupted or error-free operation.
Whimsical’s app, branding and original materials are protected by applicable intellectual-property law. You may use the app for its intended personal household purpose under its licence. Third-party materials remain owned by their respective owners.
To the extent permitted by law, the service is provided as available, without additional promises beyond those expressly stated. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, or overrides mandatory consumer protections. These terms are governed by the laws of Singapore, except where mandatory laws in your place of residence provide otherwise. Nothing prevents you from exercising mandatory rights to bring a claim in your home jurisdiction.
7. Questions and changes
Contact legal@whimsicalapp.com for questions about these terms or the service. The operator is Handrianto, based in Singapore.
We will post revised terms with an updated effective date and provide further notice or seek agreement when required. Changes will not remove rights you have already acquired under mandatory law. If you stop using Whimsical, remember to cancel any subscription separately through Apple.